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Telephone Triage in Today's Oncology Practice

Because this article has no abstract, we have provided an extract of the first 100 words of the full text.

Telephone triage is an essential component of today's oncology practice, and it has grown in importance as the care of patients with cancer has transitioned from the inpatient to the outpatient setting in the last 20 years. Just as the face-to-face care of cancer patients in the office and outpatient setting has become increasingly complex, so too has the management of telephone calls from patients with cancer. Oncology practices today must have systems in place to expedite the telephone triage process and ensure that patients receive timely and appropriate responses to their telephone calls.

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